Tom O'Donnell
Managing Director
Proudly at the helm of The Point, Tom is our Managing Director, bringing surveying expertise, a RICS qualification and years of experience managing holiday home portfolios. Since launching The Point Holidays in 2022, he has helped shape our collection and build strong owner relationships. An all-round sports fan, Tom’s often found on the padel courts, fairways or rugby pitch - or enjoying a well-earned pint at The Bear.
Jess Chilcott
Head of The Point Holidays
With years of experience in the local self-catering sector, Jess knows what makes a great holiday home. Since 2022, she has led The Point Holidays team, helping grow our portfolio while making sure owners feel supported and guests are looked after. Calm, confident and exceptionally knowledgeable, Jess keeps everything running smoothly - before heading back to Bodmin Moor with her horses to train for her next eventing competition.
Matt Edgar-Lehan
Operations Manager
Matt’s the one who makes sure everything runs as it should at The Point and The Point Holidays. Having joined in 2016, he’s worked across almost every corner of the business. Now our Operations Manager, he looks after systems, processes and problem-solving behind the scenes. Padstow born and raised, Matt now lives locally with Libby, their son Archie and Monty the dog - and can usually be found seeking out a sunny beer garden.
Ellie May
Property Portfolio and Relationship Manager
Having grown up in Newquay and worked in Padstow, Ellie brings plenty of local knowledge and calm confidence to The Point Holidays team. Working closely with Jess and our property owners, she helps manage our portfolio, build strong relationships and keep everything on track. A lover of holidays herself, Ellie is always chasing the sun - with Barbados next on her list.
Wendy Shinner
Owner and Guest Relations
A valued part of The Point Holidays team since 2022, Wendy is loved for her warm personality, endless enthusiasm and outstanding customer care. With strong knowledge of North Cornwall, she’s often the first friendly voice for new enquiries, helping guests and owners feel in safe hands. When she’s not arranging holidays, Wendy can be found ringing bells at her local church or exploring the coast path.
Jemma Hoskin
Property Services Coordinator
Bringing 25 years of experience in the local holiday home sector, Jemma’s knowledge is second to none. With four years at The Point Holidays behind her, our Property Services Coordinator keeps the maintenance team in check while carefully organising the upkeep of our holiday homes and keyholding properties. A keen swimmer and mum of one, Jemma is kept just as busy outside of work as she is at her desk.
Claire Screech
Housekeeping Coordinator
Claire helps make sure our holiday homes are beautifully clean and guest-ready. Having joined The Point 10 years ago as a housekeeper, she now manages changeovers, rotas and cleaning schedules. Hard-working and charismatic, Claire keeps everyone’s spirits up before heading home to her three sons, where camping, scouting and gardening are always on the agenda.
Bethany Walton
Marketing Manager
Swapping the south for the north coast, Beth arrived at The Point in 2025 with a degree in Media and Communications and four years’ experience in luxury self-catering. Now leading the brand refresh, she’s putting her organisational skills and eye for detail to work across both websites, blog posts and weekly newsletters. Out of office, Beth’s on the beach or walking the South West Coast Path with her rescue dog, Willa.
Lucy Dunkley
Marketing Executive
Lucy looks after our social media, press and photoshoots, bringing creativity, confidence and industry know-how to The Point Holiday’s marketing. With a degree in Fashion Management and Communication, she began in fashion before moving into marketing, using her understanding of trends to keep our storytelling fresh. Now settled in Newquay, Lucy spends her free time surfing and seeking out great coffee.
Mike Smith
Maintenance
With Royal Navy, aerospace engineering and electrical qualifications behind him, Mike brings a wealth of practical knowledge to The Point. Working across our holiday properties, Golf Club and Health Club, he helps keep everything ticking along, from priority repairs to long-term projects and fault finding. Now living in Port Isaac, Mike is always cracking jokes and enjoys surfing, canoeing and Stephen King novels.
Dean Screech
Maintenance
Part of The Point for 13 years, Dean is one of the familiar faces in our maintenance team. A qualified plumber and former self-employed bathroom and kitchen fitter, he turns his hand to everything from clubhouse presentation to property callouts and repairs. Husband to Claire, Dean spends his spare time with their three sons, leading a local Scout group, and seeking out the best gluten-free bakeries.
James Richards
Maintenance
Richie is part of our maintenance team, helping to look after our collection of holiday properties. With more than 18 years’ experience as a flooring fitter, he joined The Point in 2022 and now turns his hand to everything from painting and plumbing to electrical repairs and grounds maintenance. A proud Cornishman, Richie is happiest outdoors - whether he’s playing golf or exploring the coast with his family.
Mike Jenkins
Maintenance
With a background in property rentals and maintenance, Mike helps check and look after our holiday homes across North Cornwall. Having visited Polzeath all his life, he brings a practical eye and plenty of local knowledge to The Point Holidays team. From Rock and Daymer Bay to Port Gaverne and the Camel Estuary, Mike knows the beaches, walks and waters that make this part of Cornwall so special.
Paige Nixon
Housekeeper
Paige is part of our Housekeeping team, helping to make sure our spaces are clean, comfortable and guest-ready. With previous housekeeping experience and eight years as a healthcare assistant, she brings care and patience to every changeover. Now living in Wadebridge with her partner Alex and their children, Paige loves family time and paddleboarding at Rock Beach.
Sue Dickons
Housekeeper
A confident all-rounder with plenty of personality, Sue helps keep us entertained across front of house, housekeeping and the Health Club. Swapping Skegness for Wadebridge, she joined The Point after 28 years working twilight shifts in retail, making this her first day job. Sue’s free time is usually spent walking, paddleboarding, keeping fit or spending time with Yogi the dog.
Amber Harrison
Housekeeper
Amber has been part of our Housekeeping team since 2022, bringing six years of cleaning experience and a real pride in keeping our spaces beautifully presented. From the clubhouse to our holiday homes, she helps make sure everything is spotless and welcoming. Originally from Padstow, Amber loves beach walks and time with her children.
